Emergency Communications System

An online telephone network has been developed that enables emergency services to respond more rapidly and effectively.

The system is the first internet-protocol (IP)-based system designed for 911 call-taking centers in the United States, 999 in the UK, and 112 in the rest of Europe. It simplifies decision-making and expedites emergency response by converging voice and data, including wireless telephones, onto a single network platform for instant information sharing and decision-making. It also readies public safety organizations for the integration of data streams of pictures, videos, and tests, providing first responders with the tools they need to meet emergency communications needs.

The Patriot 3.0 works with landline telephones, cellular phones, Internet phones, and other devices to gather information and display it for all stakeholders to facilitate faster, more informed decision-making. Online integration enables instant information sharing between public safety answering points (PSAPs) and other external organizations and databases, directing critical resources to the right locations in seconds rather than minutes.

The Patriot was developed by CML Emergency Services (Denver, CO, USA), which develops systems that include communications routing, switching, and call management hardware and software and radio communications consoles. More than 1,200 public safety answering point sites across North and South America, Europe, and the Caribbean are using the company's products.

"Networking systems is the key to more intelligent analysis and response,” said Steve Panyko, president and CEO of CML. "With IP-based systems, information sharing and analysis are much faster, response planning is more comprehensive, and human and financial resources can be utilized more effectively.”




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