Remote Translator Helps Bridge Language Gap
By HospiMedica International staff writers Posted on 25 Feb 2014 |
Image: Chad Solomon, RN, describes the martti system (Photo courtesy of LAN).
Video remote interpretation (VRI) technology empowers patients who are deaf or with limited English proficiency, while reducing anxiety for providers.
The martti (My Accessible Real-Time Trusted Interpreter) device instantly connects high quality, medically trained interpreters with doctors and patients for round-the-clock via live video conferencing. The units allow patients and providers to actually see and communicate directly with interpreters at the touch of a button, within seconds, via a dedicated Health Insurance Portability and Accountability Act (HIPAA)-compliant high-speed broadband network provided by Language Access Network, (LAN; Columbus, OH, USA), a leader in trusted healthcare communications.
All of the martti devices are on rolling stands, making it possible for one interpreter to stay with patients as they progress to different parts of the hospital. LAN provides the VRI services to hospitals and other medical venues across the United States, using highly trained interpreters for strictly medical interpretations in over 210 languages. The interpreters are located in dedicated call centers throughout the United States, and are available 24 hours a day, 365 days a year. The rapidly growing client base includes over 350 medical facilities nationwide.
“We’re connected to actual people, who are on-call at all times. It’s not just a computer program, but a system that allows face-to-face interaction between the interpreters, patients, and hospital staff,” said Chad Solomon, RN, of Good Shepherd Medical Center (Longview, TX, USA). “This allows the interpreters to actually see the people they’re talking with. That’s important because they can now see facial expression and hand gestures, not just hear words.”
Related Links:
Language Access Network
Good Shepherd Medical Center
The martti (My Accessible Real-Time Trusted Interpreter) device instantly connects high quality, medically trained interpreters with doctors and patients for round-the-clock via live video conferencing. The units allow patients and providers to actually see and communicate directly with interpreters at the touch of a button, within seconds, via a dedicated Health Insurance Portability and Accountability Act (HIPAA)-compliant high-speed broadband network provided by Language Access Network, (LAN; Columbus, OH, USA), a leader in trusted healthcare communications.
All of the martti devices are on rolling stands, making it possible for one interpreter to stay with patients as they progress to different parts of the hospital. LAN provides the VRI services to hospitals and other medical venues across the United States, using highly trained interpreters for strictly medical interpretations in over 210 languages. The interpreters are located in dedicated call centers throughout the United States, and are available 24 hours a day, 365 days a year. The rapidly growing client base includes over 350 medical facilities nationwide.
“We’re connected to actual people, who are on-call at all times. It’s not just a computer program, but a system that allows face-to-face interaction between the interpreters, patients, and hospital staff,” said Chad Solomon, RN, of Good Shepherd Medical Center (Longview, TX, USA). “This allows the interpreters to actually see the people they’re talking with. That’s important because they can now see facial expression and hand gestures, not just hear words.”
Related Links:
Language Access Network
Good Shepherd Medical Center
Latest Critical Care News
- Stretchable Microneedles to Help In Accurate Tracking of Abnormalities and Identifying Rapid Treatment
- Machine Learning Tool Identifies Rare, Undiagnosed Immune Disorders from Patient EHRs
- On-Skin Wearable Bioelectronic Device Paves Way for Intelligent Implants
- First-Of-Its-Kind Dissolvable Stent to Improve Outcomes for Patients with Severe PAD
- AI Brain-Age Estimation Technology Uses EEG Scans to Screen for Degenerative Diseases
- Wheeze-Counting Wearable Device Monitors Patient's Breathing In Real Time
- Wearable Multiplex Biosensors Could Revolutionize COPD Management
- New Low-Energy Defibrillation Method Controls Cardiac Arrhythmias
- New Machine Learning Models Help Predict Heart Disease Risk in Women
- Deep-Learning Model Predicts Arrhythmia 30 Minutes before Onset
- Breakthrough Technology Combines Detection and Treatment of Nerve-Related Disorders in Single Procedure
- Plasma Irradiation Promotes Faster Bone Healing
- New Device Treats Acute Kidney Injury from Sepsis
- Study Confirms Safety of DCB-Only Strategy for Treating De Novo Left Main Coronary Artery Disease
- Revascularization Improves Quality of Life for Patients with Chronic Limb Threatening Ischemia
- AI-Driven Prediction Models Accurately Predict Critical Care Patient Deterioration